Everything You Need to Know

We accept most major dental insurance plans including Alberta Blue Cross, Sun Life, Manulife, Great-West Life, and more. Our team will help verify your coverage and maximize your benefits.

Yes, we offer flexible payment plans through third-party financing partners. We can arrange monthly payments that fit your budget, often with 0% interest options for qualified patients.

We provide detailed treatment estimates before any procedure. Our team will review costs with you and help you understand what your insurance covers and what your out-of-pocket expenses will be.

Yes, we direct bill to most insurance companies. This means you only pay your portion at the time of service, and we handle the insurance paperwork for you.

We offer competitive cash prices and flexible payment options. We also have an in-house membership plan that provides discounts on all treatments and includes preventive care.

We offer nitrous oxide (laughing gas), oral conscious sedation, and IV sedation. Your dentist will recommend the best option based on your anxiety level and the procedure being performed.

Yes, sedation dentistry is very safe when administered by trained professionals. We monitor your vital signs throughout the procedure and have emergency protocols in place.

With most sedation options, you remain conscious but deeply relaxed. Only general anesthesia renders you completely unconscious, which we reserve for complex surgical procedures.

The effects vary by type: nitrous oxide wears off within minutes, oral sedation lasts 4-6 hours, and IV sedation effects can last several hours. We'll provide specific aftercare instructions.

You cannot drive after oral or IV sedation and will need someone to take you home. Nitrous oxide wears off quickly, and you can usually drive after a short recovery period.

Yes, we provide same-day emergency appointments for existing patients and accommodate new patients whenever possible. Call our emergency line for immediate assistance.

Dental emergencies include severe tooth pain, knocked-out teeth, broken teeth, dental abscesses, excessive bleeding, and jaw injuries. When in doubt, call us for guidance.

Handle the tooth by the crown only, rinse gently with water, try to reinsert it into the socket, or store it in milk. Get to our office within 30 minutes for the best chance of saving the tooth.

Emergency exam fees may be slightly higher, but we believe urgent care should be accessible. We'll provide cost estimates and discuss payment options before treatment.

Call our emergency line for after-hours assistance. We have on-call dentists available and can arrange urgent care or provide guidance until the office reopens.

We recommend bringing your child for their first visit by age 1 or within 6 months of their first tooth appearing. Early visits help establish good oral health habits and prevent problems.

Our pediatric team uses child-friendly language, demonstrates procedures on stuffed animals, offers rewards, and creates a fun, non-threatening environment. We also have TVs and a play area.

Yes, we use digital X-rays which emit 90% less radiation than traditional X-rays. We only take X-rays when necessary and use protective lead aprons for safety.

We typically recommend sealants when permanent molars come in, around ages 6 and 12. Sealants protect the grooves of back teeth where cavities commonly form.

We specialize in helping fearful children. We take things slow, use tell-show-do techniques, offer nitrous oxide if needed, and work to build trust over multiple visits.

The CDCP is a federal program providing dental coverage for eligible Canadian residents without private insurance. It covers preventive, diagnostic, and restorative dental services.

Eligibility is based on family income and lack of private dental insurance. Seniors 65+ and children under 18 may qualify. Our team can help you determine your eligibility.

CDCP covers cleanings, exams, X-rays, fillings, extractions, and some dentures. Coverage percentages vary based on income level. We'll explain your specific coverage details.

You can apply online through the government portal or by phone. We can provide guidance on the application process and required documentation.

Yes, we are registered CDCP providers and can direct bill the program. You'll only pay any remaining balance not covered by the plan.

Professional whitening results typically last 1-3 years depending on your diet and habits. Touch-up treatments can maintain your bright smile indefinitely.

Veneers are considered permanent because we remove a small amount of enamel to place them. With proper care, porcelain veneers can last 10-15 years or longer.

Bonding uses composite resin applied directly to teeth and costs less but may need replacement every 5-7 years. Veneers are thin porcelain shells that last longer and resist staining better.

Yes, we use digital smile design technology to show you a preview of your expected results. This helps ensure you're completely happy with the plan before we begin.

Most cosmetic procedures aren't covered by insurance, but some treatments that also restore function may have partial coverage. We'll help you understand your benefits.

With proper care, dental implants can last a lifetime. The crown on top may need replacement after 10-15 years, but the implant itself is designed to be permanent.

Most adults with good general health and adequate bone density are candidates. We'll perform a comprehensive evaluation including 3D imaging to determine your suitability.

The complete process typically takes 3-6 months. This includes implant placement, healing time for osseointegration, and crown placement. Same-day implants may be possible in some cases.

The procedure is performed under local anesthesia, so you won't feel pain during placement. Post-operative discomfort is usually minimal and manageable with over-the-counter pain medication.

Dental implants have a 95-98% success rate when placed by experienced dentists. We use advanced 3D planning technology to ensure optimal placement and long-term success.

Yes, we offer a 10% senior discount for patients 65 and older on non-covered services. We also accept CDCP and work to make dental care affordable for seniors.

Yes, dry mouth is common in seniors due to medications. We offer special rinses, saliva substitutes, and can adjust your care routine to manage dry mouth effectively.

We recommend visits every 3-6 months for seniors, as oral health needs increase with age. Regular visits help prevent problems and maintain overall health.

Yes, we offer complete and partial dentures, denture repairs, relines, and implant-supported dentures. We can often provide same-day repairs for emergencies.

Yes, our office is fully accessible with wheelchair ramps, wide doorways, and accessible washrooms. We also have adjustable chairs and can accommodate special needs.

Most Invisalign treatments take 12-18 months, though simple cases may finish in 6 months. We'll provide a specific timeline based on your personalized treatment plan.

Yes, Invisalign can treat most orthodontic issues as effectively as braces. Complex cases may still require traditional braces, which we'll discuss during your consultation.

Invisalign typically costs between $3,000-$7,000 depending on case complexity. Many insurance plans cover Invisalign similarly to braces, and we offer payment plans.

You must wear aligners 20-22 hours daily, removing them only for eating, drinking (except water), and oral hygiene. Compliance is crucial for successful treatment.

Yes, Invisalign Teen is designed specifically for teenagers with features like compliance indicators and free replacement aligners for lost trays.

Establish good brushing habits early, limit sugary snacks and drinks, ensure adequate fluoride exposure, and maintain regular dental visits for cleanings and sealants.

Thumb sucking is normal until age 4-5. If it continues beyond when permanent teeth arrive, we can provide gentle interventions and habit-breaking appliances if needed.

Baby teeth typically start falling out around age 6, beginning with lower front teeth. The process continues until around age 12-13 when all permanent teeth have emerged.

This depends on your water supply and your child's cavity risk. We'll assess their needs and may recommend fluoride treatments or supplements if beneficial.

Teeth grinding (bruxism) is common in children and often outgrown. We monitor for excessive wear and may recommend a night guard for older children if needed.